CloudFactory Illustrated

Posted by Courtney Wilson

Tue, Mar 31, 2015

Everyday CloudFactory is helping to create smarter software through the power of human intelligence. Many software solutions require human intervention to process high-volumes of data or to better train their algorithms. We help our customers create a better user experience by combining advanced technology with a curated and well trained workforce to process data at scale...quickly and accurately.

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Topics: Human Powered Software, CloudFactory

Three Ways to Make Smarter Software

Posted by CloudFactory

Mon, Mar 2, 2015

This is a guest post by Lauren Maffeo. Lauren loves travel, running, and the written word. She oversees content strategy at Aha! -- the world's #1 product roadmap software. Previously, she has earned bylines as a contributing writer to The Next Web, The Guardian, Mic, and more. Her work has been cited by The Atlantic, Huffington Post, and the textbook, "Digital Innovations for Mass Communications: Engaging the User".

Last month, I spoke on a panel hosted by Tech in Motion in Washington, D.C. The panel discussed a year-in-review of 2014 tech news and made predictions for 2015. We reviewed themes including regulation, cybersecurity, and emerging technology. It was apparent that technology's pace is hard to keep up with -- and that software permeates it all.

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5 SEO Opportunities You’re Missing Without Video Transcription

Posted by CloudFactory

Tue, Nov 18, 2014

Videos can have an amazing effect on your website’s SEO. However, to reap the full benefits of digital video, it's not enough to simply post a video to your page and walk away. Instead, you should provide a video transcription to bolster your SEO opportunities. In the following post we lay out five SEO benefits of video transcription you may be missing out on.

Transcription Makes Your Video Content Indexable
Even though videos are considered content, search engine crawlers are unable to understand and index the visual and audio content of a video. Transcripts are textual representations of the spoken content in a video and solves this problem. If you consider a news article, there is typically a title, byline, and body of the text. Each of these elements can be crawled and indexed by search engines.

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Freaky Fast Production Lines and The Amazing Brain

Posted by Mark Sears

Wed, Nov 12, 2014

As I've been spending more time in the CloudFactory USA office this last year I have come across some fantastic new businesses that wow me. One of those has been Jimmy John's and their "Freaky Fast" subs. I love finding parallels between completely different businesses and industries, here are two from my recent visit to Jimmy John's:

1) Freaky Fast Production Lines

I have ordered submarine sandwiches online for delivery about 10 times but I had never actually stepped foot inside a Jimmy John's until a few days ago. I ordered my sub at the cash register and walked over to fill up my drink at the fountain pop machine when, literally 20 seconds later, they announced my sub and put it up on the counter for me. Out of the corner of my eye I had seen 1 guy pass my sub on to another guy and then to another guy who wrapped it and ... voila. They had the work area perfectly setup for speed and a system in place ran by trained employees - it was a thing of beauty for someone who's world revolves around production lines. At CloudFactory we focus on digital production lines that process data, not sandwiches - but I get excited seeing a core business process that is so efficient, innovative and repeatable. Especially when it forms a key part of the value proposition for a company, like "freaky fast" for Jimmy John's.

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Topics: Lean Manufacturing

Service Project at the Kramden Institute: Parallels in Hyper-Efficiency

Posted by Paul Christianson

Wed, Oct 29, 2014

Hello there, my name is Paul and I’m a Solutions Architect at CloudFactory. What does that mean exactly? I'm responsible for understanding our clients' data capture needs and determining how to best leverage the power of our platform and our people to achieve desired accuracy, speed, and scale. More simply, I’m often waist-deep in workflow diagrams. And I love it. 

As a Solutions Architect, I appreciate well-designed processes in nearly any context. A non-profit equipping students in need with computers to help them achieve their potential is certainly no exception.

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CloudFactory Raises $3 Million To Build Human-Powered Services into Software Platforms

Posted by CloudFactory

Fri, Oct 10, 2014

DURHAM, N.C., October 10, 2014 – CloudFactory, a distributed labor platform melding human and machine intelligence, today announced it has raised $3 million in a Series A offering led by VRBO founder David Clouse, with participation from other institutional and angel investors.

CloudFactory’s unique combination of technology and a dedicated cloud workforce lets fellow technology-based companies grow their businesses by creating new revenue streams, improving customer retention, and widening adoption, by adding capabilities that can’t be accomplished with technology alone. CloudFactory’s technology platform breaks work down into a series of smaller tasks along a virtual production line, intelligently distributes the tasks to the optimal workers, and reassembles the completed tasks, all while continuously assuring quality both manually and algorithmically.

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Putting a Face on the Crowd : An Intern’s Experience

Posted by Kevin Neil

Wed, Jul 16, 2014

I arrived at CloudFactory in mid-June, unaware of what to expect, ignorant to the social customs of southern Asia, embarrassingly unversed on the history and traditions of Hinduism and Buddhism. I knew that I would make a fool of myself more than once while attempting to integrate myself within a different culture. Such is the life of an international intern. Nevertheless, I boarded my Turkish Airlines’ flight on that surprisingly chilly June evening in Boston, and set off for a summer adventure. 

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C-3P(No!): Quelling the Fear of Robots within the Changing Economy

Posted by CloudFactory

Tue, Jul 1, 2014


In the tech realm, them’s fighting words.

Honestly though, I think we can all feel a little sympathy for the Luddites, both modern and historical. There is no doubt that the future can be intimidating; it’s little surprise that more and more people are siding with their conservative cause. Jobs are at risk. The middle class is shrinking. And, didn’t we all gasp in horror when Ken Jennings bowed down to his new computer overlord Watson on Jeopardy?

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Balancing Quality and Speed in a Document-Driven Business

Posted by CloudFactory

Mon, Jun 23, 2014

Healthcare is an intensely document-driven industry, and without a proper way to handle the growing inflow, health information management (HIM) professionals are feeling the heat. The regulatory environment, changing buyer expectations, and evolving technology are collectively forcing these professionals to push the limits of their capabilities. And in this industry, time is of the essence—in order to stay afloat, clinical documents must be analyzed and stored as electronic medical/health records (EMR/EHR) immediately upon arriving to the lab.

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Scaling training to thousands of workers in Asia and Africa

Posted by CloudFactory

Thu, Jun 5, 2014

At CloudFactory, we face the everyday challenge of training a diverse group of workers from different cultural backgrounds and with different learning experiences. Our job is to equip them with the skills necessary to perform our data entry tasks.

However, the list of data tasks that our workers must perform--that is, that our clients need--is constantly growing. As a result, we are continually teaching our workers new tasks, many of which require them to master specific skills.

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