Our latest client success story shares how Ibotta, a cash-back rewards app, partnered with CloudFactory to improve accuracy and processing time on its important data-verification work. Retail consumers use Ibotta to submit photos of receipts for cash-back rewards from brands. With nearly 22 million downloads, it is one of the most frequently used shopping apps in the United States.
We combined CloudFactory's technology and people with Ibotta's tools to achieve 15% higher accuracy and a 50% decrease in processing time. We also established elasticity in the process, making it possible to manage seasonal volume spikes, including the winter holiday season, Ibotta's busiest season of the year.