Automation & Back Office Support

AI is changing claims processing, improving the claims experience for policyholders and boosting retention for insurers. It starts with quality data.

Companies in the insurance industry are tapping the power of quality data to transform underwriting, give time back to underwriters, & grow the business.

Continuous improvement methods yield high accuracy, high speed, and high value. Here's how CloudFactory practices CI for clients in the finance industry.

Learn how CloudFactory practices quality control for our clients in the fintech and finserv spaces, and how quality control differs from quality assurance.

Outsourcing your fintech data processing work doesn't mean you have to sacrifice quality, i.e., as long as your partner uses sound QA workflow models.

Retail data transcription is time-consuming and tedious work, not to mention notoriously hard to scale. Here’s how retailers can overcome those challenges.

In a data-heavy sector like finance, scaling routine operations like document transcription can be difficult, but outsourcing can help in a variety of ways

Optical character recognition (OCR) can improve productivity when transcribing text, but people still play a critical role in quality control.

Choosing a managed workforce to take care of your data entry needs can help overcome the challenges of scale, quality control, and communication.

Accurate data entry is the foundation of strong financial practices. It helps finance teams maintain complete records and expedite critical transactions.

Data entry is an essential part of the digital transformation process for legal firms seeking to speed discovery and provide better client experiences.

Data entry is a crucial part of any digital transformation project. Sometimes it makes more sense to outsource than to burden your own team.

Data can be gold for businesses, but there’s a catch: it must be uncovered, clean, and structured. Our latest ebook explores common data-quality issues and clean-data practices ...

Learn how the operations team for a popular cash-back retail rewards app scaled speed and accuracy for a data-verification process during the busiest season of the year.

Thousands of people who work in small, managed teams, are connected by technology, and can complete tasks on virtually any platform.

As technology and the human aspect of work evolve, outsourcing will continue to play a role in the organization of the future.