CloudFactory Social Impact Report 2015

Check out our first annual Social Impact Report! Learn more about the people behind our workforce and the impact we’re striving to make in the developing world.

2015 was a big year for CloudFactory, and 2016 is shaping up to be even bigger! What does that mean exactly? Well, we measure our success a little differently than a lot of other businesses.

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I am more - Talent Survey [Infographic]

At CloudFactory we believe that talent is equally distributed around the world, but the opportunity is not. Our on-demand workforce is a constant source of inspiration. Each day we get to discover and celebrate the talent of our global workforce. We connect them to meaningful work for the digital age and empower them to use their talents to be leaders in their communities.

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Surge Weekend: Innovating Our Impact Sourcing Model

Each day we process over one million tasks for our clients through the talent of our individual workers. While the ecosystem that makes that possible requires a lot of teamwork, the work itself is based on the skill and speed of a each worker. Yet, our definition of success goes well beyond accurate, scalable, and fast data work and enters the world of personal development, as we strive to raise up leaders in the developing world. If there is one thing you can can count on at CloudFactory, it’s finding new ways to innovate. What doesn’t change is our commitment to developing leaders in one of the most challenging environments on earth...a team.

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I am More...

Everyone has a guilty pleasure. Mine is watching all the youtube clips from the many music reality shows like American Idol, The Voice, Britain’s Got Talent, etc, etc. Hours and hours, late into the night I watch one after another – any clip with more than 1M views is a must see.  I get extra excited when I see a new clip trending fast and I also love re-watching the classic viral auditions with 10M+ views.

The storyline is almost always the same – a young or old, definitely quirky, often less attractive person almost certainly with a boring minimum wage job is previewed backstage before walking out on to stage to face the judges. They give an awkward but short introduction and then take a deep breath as the music is cued. The judges and crowd have been listening for hours to lackluster or disastrous auditions and before that opening note there is absolutely NO WAY to know what level of talent someone has. They can look all hipster cool and yet sing like a tortured animal … you just never quite know what undiscovered talent is right around the corner about to step on stage.

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What is Impact Sourcing?

Outsourcing has been a business strategy for as long as entrepreneurs have found alternatives that are less expensive than doing everything themselves. And offshoring has been a part of those same entrepreneurs’ vocabularies for the last 20 years.

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Business impact is beautiful!

There will always be challenges when you are building something new and big. The key is having a team that is really good at coming together with focus and unity to push through those challenges. The motivation to do all that comes from the mission and vision of a company.

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Out of Africa

For 5 months my family and I called Kenya home. We moved to the green city in the sun, Nairobi, to expand CloudFactory’s operations into Africa. What I envisioned as a transfer of company culture and departmental processes proved to be a greater task.

I went to Kenya with a simple plan: secure office space, hire key staff and recruit 200 Cloudworkers. I left Kenya with a greater understanding of the potential for hiring thousands and the challenges that make such endeavors few and far between.

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Our Social Impact DNA

I’ve personally never seen meteorites slam into the surface of the moon with a force that drastically changes its topography. Yet without a telescope I can gaze into the night sky to see the resulting landscape of large and small impacts on the moon’s surface. Like observing changes to the moon’s surface, at CloudFactory we are observing changes in those we work with and in the communities around us. When impact occurs it is undeniable.

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Google Loon + CloudFactory = Global Impact

Google recently piloted in New Zealand an experimental technology that, when scaled, could provide the opportunity for Internet access for anyone in the world. By connecting a network of solar-powered balloons floating in the literal stratosphere to homes on the ground, individuals in hard-to-connect places can access the Internet. From a marketing and PR standpoint, it’s a win for a company like Google to set themselves up as helping people around the world by connecting them to the Internet.

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CloudFactory Honored for Leadership in Impact Sourcing

Global Sourcing Council Award Recognizes Data Services BPO for Commitment to Socially Responsible Sourcing Practices in Nepal

NEW YORK, N.Y. (October 29, 2013) – CloudFactory, a data services BPO provider and impact sourcing leader, was presented with a 3S Award from the Global Sourcing Council for the positive impact that the company has made on the lives of thousands of skilled workers in Nepal. In a country where unemployment has consistently exceeded 40%, CloudFactory hired, trained and connected more than three thousand hard-working and educated Nepalese to meaningful data-oriented jobs that deliver value to hundreds of organizations around the globe.

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